does a company have to tell you why you were banned video games

Bungie also stated that all bans are handled by a human and aren’t given out automatically, but a few days later they quietly undid a handful of bans that were a part of the first ban-wave. 'Sometimes software registers false-positive responses, and this is an ongoing collaboration to make sure our latest software is whitelisted with the latest version of anti-cheat.It doesn’t help that in the opening week of Destiny 2 on PC there were some questionable bans that were initially thought to be caused by third-party overlays such as Discord which was dismissed as “Internet BS” by Destiny 2 lead David Shaw. 'We work incredibly closely with all of our publishing and developing partners in order to continuously ensure the best quality gameplay experience without compromising security integrity for all players,' a Razer spokesperson said via email. Companies like Razer say they work with game publishers and developers to make sure their software doesn't trigger a banning, but the issue can still surface. Anti-cheating software in EA's Battlefield 2042 banned players using some of these hardware programs. Gaming hardware companies are familiar with their software causing false bans.

These programs allow gamers to change various hardware settings on their PC or the color lighting on their keyboard and mouse, but none are used for cheating in a game.

This included Logitech G Hub, Corsair's iCue, Razer Synapse 3 and MSI's Afterburner.

Insider Gaming reported on Monday about some of the hardware/software combinations that might be causing the bans by triggering the Richochet anti-cheat system for Call of Duty games.

Does a company have to tell you why you were banned video games